The event listener may also be used to create and update customer profile data without sending any messages. The Event element can include two attributes to control this behavior:

• SendEmail - default is true.

  • If false, Connect will not send a message in response to this event.

• Subscription - default is subscribe.

  • If the attribute is "subscribe", the customer will be subscribed (or resubscribed) to the campaign's conversation.

  • If the attribute is "unsubscribe" the customer will be unsubscribed from the campaign's conversation.

  • If the attribute is "ignore" no change will be made to the customer's subscription status.