Sample KCXML Document

Here’s an example of a KCXML document, followed by a line-by-line explanation of the syntax used in the document:
<?xml version="1.0" encoding="ISO-8859-1"?>
<kanaRoot>
    <EventRequest Id=”12345” CompanyName=”Default”>
        <Customer E-mailAddress=”connect@kana.com” BirthDate=”111”>
            <CustomerAttribute name="First Name">John</CustomerAttribute>
            <CustomerAttribute name="Last Name">Smith</CustomerAttribute>
            <CustomerPreference name="Favorite River">
                <CustomerPreferenceValue>Amazon</CustomerPreferenceValue>
                <CustomerPreferenceValue>Yangtze</CustomerPreferenceValue>
            </CustomerPreference>
        </Customer>
        <Event CampaignName="EToy Event">
            < EventAttribute Name="Product">Dell Computer</EventAttribute>
            < EventAttribute Name="Price">300</EventAttribute>
            < EventAttribute Name="DateOfPurchase">802390</EventAttribute>
            <ExternalXML>
                <ORDER NO="1" >
                    <SHIPPING TYPE="UPGRADE" CARRIER="FEDEX" TRACKNUMBER="8201280912">
                        <DATE DAY="15" MONTH="05" YEAR="2000" />
                    </SHIPPING>
                    <ITEMLIST>
                        <ITEM NUMBER="1" QTY="2" PRODUCTDESC="Tele Tubby pink" STATUS="CA" WEBSITEID="2" FUNDS="100" />
                        <ITEM NUMBER="2" QTY="4" PRODUCTDESC="Tele Tubby blue" STATUS="NONFINAL" WEBSITEID="1" FUNDS="200" />
                        <ITEM NUMBER="3" QTY="1" PRODUCTDESC="GI Joe" STATUS="SH" WEBSITEID="1" FUNDS="0" />
                        <ITEM NUMBER="4" QTY="1" PRODUCTDESC="Bennie Baby" STATUS="CA" WEBSITEID="2" FUNDS="0" />
                        <ITEM NUMBER="5" QTY="5" PRODUCTDESC="Bennie Baby" STATUS="NONFINAL" WEBSITEID="2" FUNDS="150" />
                    </ITEMLIST>
                </ORDER>
            </ExternalXML>
        </Event>
    </EventRequest>
</kanaRoot>