Pausing Active Campaigns
You are able to pause campaigns that are in an active state. This will cease all messages from being sent from the campaign. This is most commonly used for event-triggered campaigns so that they do not send messages when a qualifying event is triggered.
Pausing a Campaign
To pause a campaign:
Navigate to the Campaigns screen. A list of campaigns displays.
Search for the desired campaign and select it. For more information on how to search for campaigns, please see Searching for Campaigns.
Click on the Pause Campaign (
) icon beside the desired campaign. A pause confirmation message appears.
To cancel without pausing the campaign, click the Cancel button. The Campaigns page displays without the campaign having been paused.
Click the OK button. The Campaigns page displays with the campaign status changed to 'Paused'.