Once the Twitter application is created, you configure the Twitter delivery channel. For more information on adding delivery channels, please see Creating Delivery Channels.

Configuring a Twitter Delivery Channel

To configure a Twitter delivery channel:

Navigate to the Company Admin screen.
Under the Campaigns sub-menu in the menu bar on the left, click on the Delivery Channels menu item. The Delivery Channels screen appears.
From the Commands dropdown, select New Delivery Channel.

The Configure Delivery Channel screen appears.
Enter the delivery channel details:
- Name: The name for the delivery channel
- Type: Select 'Twitter'
Enter the desired customer attribute that contains the Twitter handle for each customer in the Address Attribute ID field. For more information on adding attribute-specific information in the Address Attribute ID field, please see Creating Delivery Channels.
Enter the authentication settings in the Authentication Settings section using the values from the Twitter Developer Portal. For more information on these values, please see Creating a Twitter Application for Connect:
- OATH Consumer Key
- OATH Consumer Secret
- OATH Access Token
- OATH Access Token Secret
Enter the desired connection settings as necessary in the Connection Settings section:
- Twitter Test Connection Before Use: Connect the connection with Twitter prior to attempting to send messages
- Twitter Updates Limit Per Half Hour: Limits the number of tweets that can be performed in a half-hour timeframe
- Twitter Direct Messages Limit Per Day: Limits the number of direct messages that can be sent in a day
- Twitter Updates Limit Per Day: Limits the number of tweets that can be sent in a day
To cancel without configuring the delivery channel, click the Cancel button. The Twitter delivery channel is not created.
Click the Save button. The Twitter delivery channel is saved and listed in the Delivery Channels list.