Mail Sending System Parameters

The following table describes the Mail Sending set of system parameters.Table 1. Mail Sending System Parameters

ID

Name

Category

Access Level

Label

Description

Parameter Value

225

MS.DefaultSender

Mail Sending

Normal Access

Default sender e-mail address

Indicates the default email address that Connect uses when sending out messages. This email address is the email address that will show up in the customer's inbox when the message is sent.

[email protected]

251

MS.DefaultSenderName

Mail Sending

Normal Access

Default sender name

Indicates the default sender name that will display in the outbound emails used by Connect when sending out messages.

Note: It is recommended that this be a unique name for ach cluster.

Brick Street Connect

138

CM.CheckPausedStateIntervalSeconds

Mail Sending

Advanced Access

Checking interval for paused state (in seconds)

Defines the timed frequency (in seconds) describing when the Conversation Manager will check to validate if a campaign or an interaction has been paused while sending out messages.

60

136

CM.InitialResendDelay

Mail Sending

Advanced Access

Initial e-mail resend delay

Defines the amount of time (in minutes) that the Conversation Manager will wait prior to attempting to send a second message

30

132

CM.InstanceSyncIntervalSeconds

Mail Sending

Advanced Access

Advanced Access Instance sync interval (in seconds)

Defines the frequently (in seconds) the Conversation Manager should attempt to sync all instances

600

137

CM.MaximumResendDelay

Mail Sending

Advanced Access

Maximum e-mail resend delay

Defines the maximum amount of time (in minutes) between the resending of a message

1440

133

CM.MaximumSendAttempts

Mail Sending

Advanced Access

Maximum e-mail send attempts

Indicates the maximum number of times the Conversation Manager will send email to the Mail Sender

10

139

CM.NumberOfRetriesBeforeSkipStorage

Mail Sending

Advanced Access

Number of Times to Retry Storage File

Indicates the number of times that Connect will retry each entry from the Storage File:

  • 0: Exit and retry after restart

  • 1: Retry continuously without restart

  • >1: Retry this value's number of times, move the storage file to errors folder and continue processing other files

0

323

EL.IgnoreSubscriptionStatus

Mail Sending

Advanced Access

Load events ignoring subscription status?

Determines whether the Event Loader will attempt to load events irrespective of the customer subscription status ("TRUE") or not ("FALSE")

FALSE

TRUE

387

MS.AudienceCalculation

Mail Sending

Advanced Access

Calculate audience before sending message

Determines whether the audience must be calculated and verified prior to a message being sent out ('TRUE'), or not ('FALSE'). If this parameter is set to 'TRUE', any attempt to send a message when the audience has not been calculated will not be permitted to occur.

FALSE
TRUE

260

MS.CheckMailServerCertificate

Mail Sending

Advanced Access

Check mail server certificate for TLS connections?

Determines whether the SMTP sender will check certificates when using STARTTLS(SSL) if ('TRUE'), or whether any mail server will be trusted ('FALSE').

FALSE
TRUE

239

MS.CheckTimeOutPeriod

Mail Sending

Advanced Access

Check alive period

Defines the length of time (in seconds) that Connect will verify that an STP connection is still alive when it is fetched from the pool of connections

10

209

MS.DefaultXMailer

Mail Sending

Advanced Access

X-mailer header value

Indicates the header value used in XMailer to specify the email vendor

Brick Street Connect 10r5

405

MS.EnableFilterForQuietPeriodsOnOut

Mail Sending

Advanced Access

Enable filter for quiet periods on external node?

Determines whether the filter for quiet periods on the external node will be activated ('TRUE') or not ('FALSE').

FALSE

TRUE

253

MS.LoadFactor

Mail Sending

Advanced Access

Mail sender load factor

Indicates the CPU load factor for the Mail Sender

1

217

MS.MailFarmCacheLimit

Mail Sending

Advanced Access

Mail Farm Cache Limit

Indicates the maximum limit for the number of Mail Farms permitted to be cached.

Note: This parameter does not impose any restriction on the number of Mail Farms that can be created or used.

10

210

MS.MonitorXHeaderName

Mail Sending

Advanced Access

MonitorXHeaderName value

Indicates the MonitorXHeaderName used in the email header to specify a unique identifier for a campaign's segment

X-CampaignID

248

MS.SmtpReadTimeOutSeconds

Mail Sending

Advanced Access

SMTP timeout in seconds

Indicates the duration of the read timeout for SMTP (in seconds) for Connect to wait for a response from the SMTP server

90

216

MS.UseDirectDelivery

Mail Sending

Advanced Access

Use DMS?

Determines whether the Mail Sender should attempt to deliver emails directly to their target SMTP hosts ('TRUE') or not ('FALSE')

FALSE
TRUE

220

MS.UseFromAddressWithoutTrackID

Mail Sending

Advanced Access

Remove tracking IDs from the outgoing emails' FROM field

Determines whether the outgoing emails' tracking IDs will be removed from the FROM field ('TRUE') or not ('FALSE').

NOTE: The email address containing the tracking IDs will be set in the REPLY-TO field so that it is returned to Connect when the customer replies to the email

FALSE

TRUE

259

MS.UseMultipleNetworkAddresses

Mail Sending

Advanced Access

Use multiple local network addresses?

Determines whether the Mail Sender should use multiple local network addresses when connecting to mail hosts ('TRUE') or not ('FALSE').

FALSE

TRUE

246

MSD.MaximumConnectionsPerDomain

Mail Sending

Advanced Access

Max concurrent connections to a domain

Indicates the maximum number of concurrent connections that can be used for a particular domain

20

245

MSD.SmtpRetryReadTimeOutSeconds

Mail Sending

Advanced Access

SMTP timeout in seconds for retries

Defines the read timeout for SMTP (in seconds) to wait for a response from the SMTP server prior trying to resend messages

300

343

DNS.HostListCacheSize

Mail Sending

Internal Access

Host list cache size

Indicates the maximum number of mail host lists (DNS mail exchange host collections) that will be kept in the cache

5000

258

MS.DefaultConvSigning

Mail Sending

Internal Access

Turn on signing by default at the conversation level

Determines whether Connect will turn on signing by default at the conversation level ('TRUE') or not ('FALSE')

FALSE

TRUE

256

MS.EmailSigningAlgorithm

Mail Sending

Internal Access

Signing algorithm for outgoing emails

Indicates the signing algorithm that is used for outgoing emails:

  • 0: No signing

  • 1: DomainKeys-Simple

  • 2: DomainKeys-Nofws

  • 3: DKIM-Simple

0

1

2

3

257

MS.EnableSigning

Mail Sending

Internal Access

Enable signing for outgoing emails

Determines whether emails bill be signed only if the signing is enabled for the receiver domain and is also turned on at the conversation level ('TRUE'), or signing is disabled completely ('FALSE').

FALSE

TRUE

208

MS.MailSenderSuspend

Mail Sending

Internal Access

Mail sender suspend?

Determines whether the Mail Sender should be suspended ('TRUE') or not ('FALSE').

Note: For Connect to perform as expected, this value should always be set to 'FALSE'.

FALSE

TRUE

205

MS.MailSendRate

Mail Sending

Internal Access

Max emails per hour by a mail sender

Indicates the maximum number of emails to be sent per hour by each Mail Sender component

0

255

MS.ReceiverDomainSelector

Mail Sending

Internal Access

Selector for the receiving domain

Indicates the receiver domain selector to be used if email signing is turned on

Note: Please contact your System Administrator on how to configure this in DNS


206

MS.SendRateSyncInterval

Mail Sending

Internal Access

Mail send rate sync interval (in seconds)

Defines the time interval (in seconds) for Connect to synchronize the message send rate

60

254

MS.SigningKey

Mail Sending

Internal Access

Private key for signing outgoing emails

Indicates a base64 encoded private key used to sign the outgoing emails

Note: Please contact your System Administrator for generating the key. The outgoing emails will not be signed unless a signing algorithm is specified.


250

MSD.ConnectionCacheSize

Mail Sending

Internal Access

Connection cache size

Indicates the maximum number of SMTP connections that Connect will cache

300

222

MSD.DomainCacheSize

Mail Sending

Internal Access

Domain cache size

Indicates the maximum number of domains that Connect will cache.

Note: This number must be larger than the value in the MSD.ConnectionCacheSize system parameter

1000

207

MSD.DomainDisableFailures

Mail Sending

Internal Access

Domain disable failures

Indicates the number of consecutive (connection-oriented) failures for a domain that will be tolerated prior to temporarily disabling it. Set the value to '0' to not disable the domain.

4

241

MSD.DomainDisableMaxMinutes

Mail Sending

Internal Access

Domain disable max in minutes

Defines the maximum time period (in minutes) to disable the domain following failures

120

237

MSD.DomainDisableMinutes

Mail Sending

Internal Access

Domain disable in minutes

Defines the initial time period (in minutes) to disable the domain following failures

10

252

MSD.MessagesPerConnection

Mail Sending

Internal Access

Max messages per connection

Indicates the maximum number of messages that Connect will send through a SMTP connection prior to closing it

80

224

MSD.UseRelayFailover

Mail Sending

Internal Access

Use relay failover

Determines whether DMS should use a mail farm as a fail-over instead of using the Conversation Manager for retries ('TRUE') or not ('FALSE')

FALSE

TRUE

431

MSD.WaitDomainConnectionTimeOut

Mail Sending

Internal Access

Seconds to wait for domain connection

Defines the maximum amount of time (in seconds) that a thread will wait for a connection to a domain in order to be available prior to abandoning the message

30