Inline Attachments

A second method for creating a campaign with dynamic attachments is to embed the attachments into the campaign's KCXML. See the Send message with inline attachmentstopic for an example of a campaign with embedded attachments.

A sample XML event record with embedded attachments is shown below:

<?xml version="1.0" encoding="ISO-8859-1"?>
<kanaRoot> 
<EventRequest Id=”12345” CompanyName=”Default”> 
    <Customer KeyField=”EmailAddress” EmailAddress=”connect@kana.com” BirthDate=”111”> 
        <CustomerAttribute Name="First Name">John</CustomerAttribute>
        <CustomerAttribute Name="Last Name">Smith</CustomerAttribute>
        <CustomerPreference Name="Favorite River">
            <CustomerPreferenceValue>Amazon</CustomerPreferenceValue>
            <CustomerPreferenceValue>Yangtze</CustomerPreferenceValue>
        </CustomerPreference>
    </Customer> 
    
    <Event CampaignName="EToy Event"> 
    
        <EventAttribute Name="Product">Dell Computer</EventAttribute>
        <EventAttribute Name="Price">300</EventAttribute>
        <EventAttribute Name="Date Of Purchase">802390</EventAttribute>
        
        <ExternalXML>
          <ORDER NO="1" > 
            <SHIPPING TYPE="UPGRADE" CARRIER="FEDEX" TRACKNUMBER="8201280912"> 
              <DATE DAY="15" MONTH="05" YEAR="2000" /> 
            </SHIPPING>
            <ITEMLIST> 
              <ITEM NUMBER="1" QTY="2" PRODUCTDESC="Tele Tubby pink" STATUS="CA" WEBSITEID="2" FUNDS="100" /> 
              <ITEM NUMBER="2"
                QTY="4" PRODUCTDESC="Tele Tubby blue" STATUS="NONFINAL" WEBSITEID="1" FUNDS="200"
                />
              <ITEM NUMBER="3" QTY="1" PRODUCTDESC="GI Joe" STATUS="SH"
                WEBSITEID="1" FUNDS="0" /> 
              <ITEM NUMBER="4" QTY="1"
                PRODUCTDESC="Bennie Baby" STATUS="CA" WEBSITEID="2" FUNDS="0" /> 
                <ITEM NUMBER="5" QTY="5" PRODUCTDESC="Bennie Baby" STATUS="NONFINAL" WEBSITEID="2"
                FUNDS="150" />
            </ITEMLIST> 
          </ORDER>
        </ExternalXML> 
                
        
        <EventAttachments>
            <EventAttachment Name=”statement.pdf”
                url=http://contentserver/stmt?c=xcdsd=dec2008 /> 
            <EventAttachment Name=”privacy-policy.pdf” Purge="yes" 
                Encoding=”base64”>Asjdfhififwdd923849238swedlkwajed0293802</EventAttachment>
        </EventAttachments>
        
 
    </Event>
</EventRequest> 
</kanaRoot> 

Purging Attachments after Message Execution

Binary attachments stored in Connect can be purged after the message is sent. Use the Purge attribute in the binary attachment definition in the KCXML.