Deleting Conversation

You are able to delete conversations as needed.
Note: Before you delete a conversation, ensure that you perform an impact assessment on the campaigns using the conversation. Deleting the conversation will impact all associated campaigns.To delete a conversation:

1. From the Conversations screen, click the Edit icon ( ) beside the desired conversation. The following confirmation dialog box appears:

   
   
   

   
   

2. To return to the conversation list without deleting, click the Cancel button. The conversation is not deleted.

3. Click the OK button. The conversation is removed from the list.