Once conversations, audience models, segmentation models and content are created in Connect and associated to the campaign, messages are able to be assigned to customer segments and sent. Content is associated to the customer segmentations and then messaging details are configured determining message approval and timing of delivery.
Note: Once messages are associated to a campaign, the campaign type cannot be altered.
Note: Ensure the segmentation model is correctly defined prior to associating content to them during messaging. Once a message is added to a campaign, the segmentation model can only be changed if the message targets all segments. Ensure you select the correct segmentation model prior to associating messages.
For more information about creating and configuring campaigns and content, please see the following:

• Campaigns

• Audiences

• Segmentation

• Sender Names and Sender Domains

• Campaign Targets

• Content Management