Open Multiple Sessions or Windows

As a web-based application, Connect functions under the rules that govern all web browsers. Since the primary goal is preserving the integrity of your data, the following are suggested:

• If more than one user is logged into the application under separate user logins, each user should work on different parts of the system. Avoid modifying data that can affect the work of the other user. For example:

  • Each user can be working on different campaigns, but should not work on the same campaign at the same time

  • One user can roll out a campaign, while the other is creating a different campaign

  • One user can update Administrative Tools, while the other is viewing Reports.

• Try to avoid these scenarios:

  • Two users working with the same campaign - one editing a Campaign Definition, the other rolling out a message in the same campaign

  • Two users working in related areas - one adding attributes in Administrative Tools, the other using attributes in a Campaign Definition

In all cases, coordinate work tasks to adhere to these suggestions.