Overview

In this scenario, we show to check the status of a particular customer, identified by email address, in Connect.
Note: Connect does not currently support alt_customer_id in customer status request messages.

XML

<?xml version="1.0" encoding="utf-8"?>

<kanaRoot>

<StatusRequests>

<CustomerStatusRequest EmailAddress="[email protected]" />

</StatusRequests>

</kanaRoot>

Result

The response will contain the status code for the customer record:

<?xml version="1.0" encoding="utf-8"?>

<kanaRoot>

<StatusResponses>

<CustomerStatus EmailAddress="[email protected]">

<StatusCode>1</StatusCode>

<Description>Active</Description>

</CustomerStatus>

</ StatusResponses>

</kanaRoot>

Notes

The values for <StatusCode> and <Description> depend on the customer's actual status (the STATUS_CODE field in the CUSTOMER_MASTER table).

StatusCode	Description
-1	Customer does not exist
0	Valid user (admin)
1	Valid customer
2	Unavailable (customer has too many bounced emails)
10	Invalid email address